This site uses cookies. To find out more, see our Cookies Policy

Quality Engineer in Dallas, TX at WS Packaging

Date Posted: 2/18/2018

Job Snapshot

Job Description

Requisition Number
Post Date
Quality Engineer
1st Shift

Position Objective

The Quality Engineer supports WS Packaging Group, Inc. goals, values and philosophy by exhibiting the following behaviors: excellence, quality service, commitment and accountability. As a member of the WS Packaging Group, Inc. team, performance includes demonstration of the following accountabilities: communication, teamwork and job knowledge

FLSA Status: Exempt or Non-Exempt

Essential Functions
Provide technical leadership through the implementation and administration of facility wide quality and continuous improvement programs.

1. Establish and audit procedures, in compliance with ISO 9000, for maintaining high standards of quality, reliability, and safety.
2. Develop and issue Quality Metrics data (example 5 levels of Peace-of-Mind) that reports on the performance of the quality system for review and as a basis for improvement of the quality systems. Update Gemba Communication Board with Quality Metrics data, customer feedback, and any quality concerns/quality alerts issued.
3. Investigate product quality issues and determine Disposition of In-process parts where a question has been raised on a part’s ability to meet quality requirements. Forward short order reports to plant personnel to investigate root cause.
4. Issue and maintain corrective/preventive action requests (CAPA) by external customers and issue CAPA requests to internal WS Depts. / personnel to address Nonconformance. Enter information into OP-Ex project tracking system. Issue forms to investigate process/procedural/product nonconformance within plant.
5. Create and Issue Quality Alerts to address corrective action and raise-the-bar activities.
6. Perform contract review activities for commodity specifications/ customer supplied product specifications, reporting any issues or discrepancies to Sales/CCR staff.
7. Create, measure, and administer PPAP, FMEA, 5P, First article documentation requests.
8. Investigate and determine disposition of Return Good Authorization parts sent back by external customer. Issue disposition report to accounting to authorize and close RMA requests.
9. Create Certificate of Conformance master computer files and generate C of C for shipments to customer that requires C of C documentation to meet issued commodity specifications.
10. Chair Material Review Board that works closely with operations team staff, addressing Short Orders, Scrap, and Nonconformance investigation root cause with intent of reaching root cause.
11. Review red-line specification sheets submitted for revision from production or New Part Checklist submitted by Graphic Design in new product development process and approve. Note any changes as needed. Forward specification sheets and New Part Checklists to required.
12. Training associates on quality procedures. Administer Calibration program for the plant and maintain calibration log.
13. Act as a liaison with external parties on matters relating to quality.
14. Participate and lead kaizen events relevant to improving quality assurance.
15. Performs other duties as assigned.

Nature and Scope:
This position interacts with varying levels of internal and external personnel requiring the ability to clearly communicate both verbally and written. Effectiveness in this role requires the engineer to have an aptitude toward technical skills; computer skills; record keeping techniques; quality; and lean background. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Must be willing to travel up to 20% of the time.



The Quality Engineer should have a four year technical degree, preferably in a field that offers as an opportunity to gain a well-rounded background. Additional work in management type courses and problem solving techniques also preferred. In addition, four to ten years of broad technical experience, of which at least two to three years should be in quality supervision, administration, and/or quality engineering. ISO Lead Auditor, Six Sigma, and lean experience a plus.


4 year degree, preferably technical and/or industrial management.
Internal Auditing experience and knowledge. Certification is preferred.
Worked using Lean principles and led Kaizen, TPM & SMED events.
Four to ten (4-10) years related production experience.
Excellent communication skills, both verbal and written.
Team-oriented management style with demonstrated leadership and facilitation skills.
Good planning and problem solving skills with proven track record in achieving results through or with other team members.
Capable of communicating and working with people at all levels of the organization.
Ability to read and understand manufacturing performance reports.
Demonstrated innovation, creativity and decision making abilities.
Flexible in relations with others and in the management of continuous change


Has contact with all levels of company employees, corporate employees and external customers.

Working Conditions:

Works in a manufacturing environment and will be required to wear hearing, foot, and/or other personal protective equipment while performing duties in a manufacturing setting. May, on a continuous basis, stand for a long period of time and stoop and kneel frequently. May handle, feel and reach for items in and around press area, also write or use a keyboard to communicate through written means. Some walking and lifting and/or move up to 50 lbs. may be required. Vision: close vision, distance and color vision to distinguish color variations, peripheral and depth perception as well as the ability to adjust focus. The noise level in the work environment is usually medium to loud. Must be flexible to work varying schedules and hours as needed. Must be able to work overtime as required by workload and customer mandated deadlines. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is eligible for relocation benefits.

WS Packaging Group, Inc. is proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.

WS Packaging Group Inc. is an Equal Opportunity, Affirmative Action employer. Minorities, females, protected veterans and individuals with disabilities are encouraged to apply.
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)