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Quality Management Specialist in Knoxville, TN at WS Packaging

Date Posted: 6/22/2018

Job Snapshot

Job Description

Requisition Number
Quality Management Specialist

Role and Responsibilities:
* Perform the duties of a Certified Internal Auditor and conduct individual audits following the approved
Internal Audit schedule developed to meet ISO9001 requirements. Issue Audit Summary report of findings
and enter action requests as needed. Audit all areas of CPI’s QMS except for the following noted areas
where a conflict of interest would exist: Clause 4.2.1 – 4.2.4, Clause 6.2.2 (e) only, Clause 7.5.1 for QA
Dept. processing area, Clause 8.2.2, and Clause 8.2.4.
* Act as the Document Control Agent for Company to maintain electronic and hard copy quality record files for QMS. This
includes, but is not exclusive to, product inspection records, audit records, corrective/preventive action records, new
product and spec change forms, and SOP documents and forms.
* Create work instructions in proper SOP format and give to area manager/supervisor to review.
* Perform Quality Assurance Inspector role activities as a back-up to current QA Inspector personnel when
personnel is out, needs assistance during peak processing times, or when QA Inspector activities are
needed to support the beginning of second shift production. Assist in performing product sorts when
* Perform Roll returns and material consumption activities as needed.
* Update training database when performing Document Control activities. Notify Staff Managers/
Supervisors when employee training is required. Requirement shall be based on established training
matrix by job position(s) affected when an SOP update occurs. Enter completed employee training data
into computer system and file hard copies in employee files.
* Create PPAP documentation, recording measurements on appropriate forms. Operate measuring devices
* Update product specification data sheets needing revision in appropriate computer system.
* Aid production personnel in performing inspection activities as needed (examples: PID card inspection).
* Aid Quality Manager as needed in performing root cause analysis activities. Perform audits on effectiveness of corrective action requests (CAPAs) as needed & issue audit report.
* Consults/assists production personnel in problem solving and troubleshooting of product quality issues.
* Performs special testing as required by instructions in the factory order, press procedures or manufacturing quality plans.
* Responds to calls when a decision on the quality of a product is needed. 
* Ensure timely, proper, and accurate closing of NCs.
* Lead, assists or participates in NCR meeting.
* Coordinate internal complaint investigations to ensure to ensure prevention and reduction of process errors.
* Work cooperatively and proactively with QM Manager to address specific quality issues as required.
* Work with QM Manager to prepare for external audits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.